The weekly fee covers your care and accommodation including the supply and use of utilities, all meals, and snacks, together with limited insurance cover of £500 per individual for personal possessions. Residents are advised to arrange their own insurance for items which fall outside this cover. It does not include any other services, for example; clothes, toiletries, newspapers, hairdressing or the cost of outings. If your representatives or relatives are unable to accompany, you to hospital appointments we can arrange your transport and escort you. This will be charged at cost for the transport plus an agreed hourly rate for the member of staff to escort you.