Will visitors be permitted to join residents for meals or outings?
Yes, we encourage family and friends to visit and join [...]
How flexible are the residents’ routines – i.e., are there set mealtimes, bedtimes and visiting hours?
We do have set mealtimes, but these can be flexible, [...]
What additional services are available, such as hairdressing and physiotherapy?
See above. Although we don't provide physiotherapy unless the resident [...]
What activities and entertainment do you provide?
Yes, we always carry out our own assessments to ensure [...]
Are residents encouraged to retain their independence?
We encourage all residents to maintain their independence by supporting [...]
Do the bedrooms include a fire alarm and nurse call system?
Yes, a new nurse call system is in operation as [...]
Are residents permitted to bring belongings from home to personalise their rooms?
Yes, we positively encourage residents to bring in personal items, [...]
Do the bedrooms have ensuite facilities?
Yes, be offer bedrooms and some ensuite facilities in our [...]
Are there communal lounges as well as quiet areas?
Yes, we offer communal lounges and some quiet areas in [...]
Are special needs (i.e. hearing or sight impairment) catered for?
Dependent upon our assessments which take into consideration all care [...]