“Diana is the backbone of our service and works extremely hard. She is committed to the Flower Lane team and service users and flies the flag of excellence wherever she goes. Diana makes things possible even when all think it is impossible. I am sure the whole team is behind me on this.

“Diana is worth more than gold, and when she is not present at work, a piece of the jigsaw is missing. I am also convinced that if Diana were to win this award she would ensure that the whole service would benefit from it. Diana is a true role model who always dedicates herself to whatever she does.”